You can request deletion of your TOTPX account and associated personal data at any time.
If you can access your TOTPX account, you can submit a deletion request directly from your account settings. This is the preferred method because it allows the request to be securely associated with your account.
If you cannot access your account, you can request deletion by email at support@totpx.com. Please send the request from the email address associated with your TOTPX account whenever possible.
Please use a clear subject such as Data Deletion Request and include enough information for us to identify the relevant TOTPX account. If the account belongs to a company or organization, please also provide the company or organization name where applicable.
For security reasons, deletion requests must be verified before they are processed. Requests submitted from within an authenticated TOTPX account are verified through the account's available security method. For requests submitted by email, we may need additional information to verify your identity or your authority to act for the relevant account.
Once the request has been verified and processed, access to the affected TOTPX account will no longer be available. Personal data associated with the account will be deleted or otherwise handled in accordance with applicable legal and contractual requirements.
Certain information may need to be retained where required by law or where necessary for legitimate purposes such as accounting, payment records, fraud prevention, security, or the establishment, exercise or defence of legal claims. Such information will not be retained longer than necessary for the applicable purpose.
The same deletion request process applies if you created or accessed your TOTPX account using a third-party login provider such as Google, Microsoft, Facebook or GitHub.
Data deletion requests:
support@totpx.com